taka bid Privacy Policy
This document contains a full description of how taka bid collects, uses, stores, and protects your personal information. Please read this policy carefully before using the platform.
Introduction and Scope
taka bid is an online gaming and betting platform operated for users in Bangladesh. This privacy policy ("Policy") applies to the website, mobile application, and other digital channels of taka bid. Creating an account, logging in, or using any service on the platform means you have read and accepted the terms of this policy.
The purpose of this policy is to clearly inform you how seriously taka bid treats your personal information. We believe you should have control over your data, and our practices are built around that principle. Alongside this policy, it is important to also read our Terms and Conditions, which set out the detailed terms of service use.
This policy may be updated from time to time. The most recent version will always be published on this page. You are advised to check it regularly.
Data Collection
taka bid collects user information in various ways. The information collected is described in detail below.
2.1 Information Provided Directly
Information you provide during account registration and while using the service:
- Full name and date of birth
- Email address and mobile number
- Current address (district and division)
- National ID number or passport number (for identity verification)
- Payment method details (bKash, Nagad, Rocket, Upay number or bank account number)
- Username and password
2.2 Automatically Collected Information
When you use our platform, certain information is automatically recorded through technical means:
- Device type, operating system, and browser version
- IP address and general geographic location
- Duration of activity on the platform and page navigation patterns
- Gaming activity history and transaction records
- Login date, time, and frequency
- Referral source (the channel through which you arrived at the site)
2.3 Information Received from Third Parties
In some cases, we may receive information from trusted third parties for identity verification or fraud prevention. This information is handled with strict confidentiality.
taka bid collects only the information necessary to provide the service. We avoid collecting personal information that is not required.
Purpose of Data Use
Collected information is used for specific purposes. taka bid never uses your information for unethical or unlawful purposes.
3.1 Account Management and Verification
The information provided is used to confirm your identity and keep your account secure. This includes OTP verification, login security, and account recovery processes.
3.2 Transaction Processing
Payment information is required for deposits and withdrawals. This information is used to ensure secure transactions via bKash, Nagad, Rocket, Upay, and bank transfer.
3.3 Customer Support
Your account information is needed to assist you effectively through 24/7 live chat and email support. You can find answers to common questions in our FAQ section.
3.4 Security and Fraud Prevention
Behavioural analysis methods are used to ensure account security and detect fraudulent activity. If any suspicious activity is noticed, you will be alerted immediately.
3.5 Service Improvement and Personalisation
Analysing your gaming preferences and usage patterns makes it possible to present more relevant game recommendations and offers. This is done with complete confidentiality.
3.6 Communication and Notifications
You will be informed by email or SMS about new services, bonus offers, security alerts, and important account-related information. You may opt out of marketing communications at any time.
Data Storage and Security
taka bid applies industry-standard technology to protect user data. All information is stored on encrypted servers, and multiple layers of security are maintained to prevent unauthorised access.
4.1 Encryption Technology
All data is transmitted using SSL (Secure Sockets Layer) technology, which prevents anyone from reading or altering it during transfer.
4.2 Retention Period
Information is retained for as long as your account remains active. After account closure, certain information may be kept for a defined period as required by law, after which it is securely deleted.
4.3 Access Control
Only authorised staff may access limited information as required for specific tasks. Every access is logged and reviewed regularly.
It is your responsibility to keep your account password and login details completely confidential. Do not share your login details with anyone. If you notice any suspicious activity, contact support immediately.
Sharing Data with Third Parties
taka bid never sells, rents, or provides your personal information to third parties for marketing purposes. However, limited information may be shared in specific circumstances:
5.1 Service Provider Partners
We work with trusted third parties for payment processing, technology infrastructure, and customer support. These partners operate under strict confidentiality agreements and may only use information for their designated tasks.
5.2 Payment Gateways
The necessary information is passed to the relevant payment gateway to complete transactions via bKash, Nagad, Rocket, and Upay. These payment service providers are governed by their own privacy policies.
5.3 Legal Obligations
taka bid is legally required to provide relevant information in response to lawful instructions from law enforcement agencies or court orders. Where possible, we will attempt to notify you in advance.
5.4 Business Changes
In circumstances such as a business merger or acquisition, your information may be transferred to the new entity. You will be informed in advance, and the same privacy protections will be maintained.
Cookie Policy
Cookies and similar tracking technologies are used on the taka bid website and app. Cookies are small data files stored on your device.
6.1 Essential Cookies
These cookies are essential for the core functionality of the platform. They are used for tasks such as maintaining login sessions, security verification, and remembering language preferences. They cannot be disabled.
6.2 Functional Cookies
These cookies are used to remember your favourite games, display preferences, and other personalised settings. Disabling them means you will need to re-enter your settings each time.
6.3 Analytics Cookies
Statistical data is collected to evaluate and improve the performance of the platform. This data is analysed in aggregate and is not used to identify any individual separately.
6.4 Cookie Controls
You can accept or reject cookies through your browser settings. However, disabling essential cookies may prevent some platform features from working properly.
Your Rights
As a taka bid user, you have the following rights regarding your personal information:
7.1 Right to Access
You have the right to know what information we hold about you. You can request a copy of your information from account settings or through support.
7.2 Right to Correction
If any of your information is incorrect or incomplete, you can request that it be corrected. Most information can be updated directly from your account profile.
7.3 Right to Deletion
In certain circumstances, you may request that your information be deleted. However, some information may need to be retained for a defined period due to legal obligations.
7.4 Right to Object to Processing
You may object to your information being used for marketing communications. In that case, change your notification preferences in account settings or let support know.
7.5 Right to Data Portability
You may request your provided information in a standard format so it can be used on another platform if needed.
To exercise any of the rights above, contact our support team via 24/7 live chat or email. Once your identity is verified, your request will be processed as quickly as possible.
Payment Data Privacy
Financial transaction data is highly sensitive. taka bid takes special care to protect this information.
8.1 Protection of Payment Data
Information relating to bKash, Nagad, Rocket, Upay numbers, and bank accounts is stored in encrypted form. After a transaction is completed, the full payment details are not retained on our servers — only the transaction reference number is kept.
8.2 Transaction History
You can view your deposit and withdrawal history in the account panel. These records are kept solely for your use and, where applicable, for legal purposes.
8.3 Fraud Prevention
An automated monitoring system is in place to detect unusual transactions. If suspicious activity is detected, the account will be temporarily suspended and you will be contacted.
Protection of Minors
taka bid strictly enforces a 21+ age policy. Our platform is for individuals aged 21 and above only.
9.1 Age Verification
Age is confirmed during registration and subsequently through identity verification. This verification is completed using a national ID card or passport.
9.2 Data of Minors
If someone under the age of 21 has created an account in error, the account will be closed and all related information deleted as soon as it is identified. You can read our Responsible Gaming Guidelines to learn how we ensure a safe gaming environment.
All services on taka bid are for persons aged 21 and above only. Creating or using an account by anyone under age is strictly prohibited.
Policy Changes
taka bid may update this privacy policy as needed. The way you are notified may vary depending on the nature and significance of the changes.
10.1 Major Changes
If there are significant changes to your rights or how your information is used, you will be notified in advance by email or through the platform. In such cases, your consent may be required before the changes take effect.
10.2 Minor Changes
For minor changes such as language clarifications or routine information updates, only the update date on this page will be changed. You are advised to check this page regularly.
10.3 Using the Platform After Changes
If you continue using the platform after a policy change, you will be considered to have accepted the new policy. If the changes are not acceptable to you, you have the option to close your account.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us.
In Bengali and English
Active 24 hours
You can also visit our About Us and Contact page to learn more about taka bid.
This privacy policy was last updated in January 2025. Previous versions can be requested through support.